GTC
General Terms and Conditions:
Scope of Application
1. The General Terms and Conditions apply to all contractual relationships between Restaurant One&Only and the Customer (=Organizer) for the provision of conference, banquet and exhibition rooms and areas of Restaurant One&Only, together with catering and all other related services.
2. The contract shall be governed exclusively by these General Terms and Conditions. No other terms and conditions shall become part of the contract, even if Restaurant One&Only does not expressly object to them.
Conclusion and content of the contract
1. offers of the restaurant One&Only are not binding.
A binding contract is concluded with the written confirmation of the order.
2. if the customer acts on behalf of a third party, the customer must inform the restaurant One&Only in writing, stating the name/company, address and a contact person authorized to represent the third party.
3. employees of Restaurant One&Only are not authorized to make verbal agreements, changes to these terms and conditions or other verbal agreements. Supplementary or deviating agreements require written confirmation by the restaurant.
4. If the period between the conclusion of the contract and the event exceeds 4 months, the Restaurant reserves the right to make price changes due to increases in purchase prices, labor costs or value added tax. Any price change is limited to the actual increase of the mentioned factors. If the price increases by more than 10%, the Customer may withdraw from the contract without further costs.
5. the organizer, his employees, vicarious agents and event participants are not allowed to bring food and beverages to events. Deviating agreements are to be made with the restaurant.
Prices and payment
1. the restaurant One&Only is entitled to demand a reasonable advance payment at any time. A deposit is due to fix the event. The timely receipt of the full amount by the restaurant is a prerequisite for the effectiveness of the contract. The invoice amount remaining after the down payment is due at the end of the event, in cash or by EC/credit card. Unless otherwise agreed in writing in the contract, the amount of the advance payment and the payment dates are as follows: The advance payment amounts to 25,00€ per person between 1.1 and 1.11 of each year and 50,00€ per person between 1.11 and 31.12 of each year.
2. the account details for the advance payment are as follows:
Account holder Marcel Groen
IBAN:DE26 3905 0000 1071 6564 07
BIC: AACSDE33 Sparkasse Aachen
Change in the number of participants
1. if the number of participants specified in the order is not reached by written notification, the price for the deviating number of participants shall be reduced as follows by 100 % of the food and beverage turnover until the 7th day before the agreed event date, or notified after the 7th day, 100 % of the number of participants specified in the order shall be charged.
2. If the number of participants stated in the order is exceeded, the actual number of participants shall be used as the basis for invoicing.
3. in case of deviation of the number of participants, the restaurant reserves the right to cancel the event to the customer.
Cancellation
1. cancellations must be made in writing only.
2. in case of cancellation of the contract, the restaurant has the right to claim an appropriate remuneration, depending on the time of the cancellation of the contract. The amount of the remuneration shall be as follows, unless the Customer proves that no damage has been caused.
Cancellation date Remuneration
30 days or more before the agreed date of the event: no compensation
30 - 2 days before the agreed date of the event: 50% of the total amount according to the order confirmation
2 days or more before the agreed date of the event: 100% of the total amount according to the order confirmation.
3. if the food and beverage turnover, for example in the a la carte area, is not specified in the order confirmation, we will take a food turnover of 25,00€ and a beverage turnover of 20,00€ per participant as a basis for the calculation in case of cancellation.
Liability
1. The organizer shall be liable for any loss or damage caused by its employees, other auxiliary staff, vicarious agents and event participants, as well as for any loss or damage caused by the organizer itself. It is the responsibility of the organizer to take out appropriate insurance for this purpose. The Restaurant may request proof of such insurance.
2. the restaurant One&Only is not liable for the organizer's wardrobe and other items.
3. the restaurant is liable only for grossly negligent or intentional breaches of duty, except in the case of culpable injury to life, body or health of the tenant.
4. the limitation of liability also applies to the liability of the Restaurant for employees, vicarious agents and legal representatives employed by it.
5. In the event of a breach of performance for which the Restaurant is simply at fault, or a breach of pre-contractual or collateral obligations for which the Restaurant is simply at fault, the Restaurant's liability shall be excluded, unless material obligations have been breached for which compliance with the purpose of the contract is required, or which arise from justified reliance on special trust. In this case, the Restaurant's liability shall be limited to compensation for foreseeable damage.
6. objects brought in by the organizer shall be stored exclusively at the risk of the organizer in the assigned rooms.
Vouchers
1. validity period
Our vouchers are valid for the period indicated on the voucher. The validity is 2 years from the date of purchase.
2. redemption
Vouchers can be redeemed in the restaurant during the 2-year period. Cash payment is not possible.
Final provisions
1. the restaurant is entitled to withdraw from the contract extraordinarily for factually justified reasons, especially in case of
- Force majeure, strikes (including those of suppliers) or other circumstances for which the restaurant is not responsible make it impossible to fulfill the contract
- events or rooms are culpably booked with misleading or false information or concealment of essential facts; essential facts may be the identity of the customer, the ability to pay or the purpose of the event
- the establishment has reasonable grounds to believe that the event may jeopardize the smooth operation of the business, the security or the reputation of the establishment in public
- the purpose or the occasion of the event is unlawful
2. the withdrawal of the restaurant does not justify the customer's claim for damages.
3. should individual provisions of these general terms and conditions be or become invalid, the validity of the remaining provisions shall not be affected. Deviating agreements or ancillary agreements must be made in writing.
4. The contractual relationship shall be governed by German law. UN sales law is not applicable. The place of jurisdiction and performance for both parties shall be Aachen.
5. By signing the catering contract according to the event agreement, the organizer accepts our general terms and conditions. These are the basis for the organization of your party.
Reserve your Table
We look forward to welcoming you to our Restaurant.
Please note our General Terms and Conditions in connection with your reservation.
*We kindly ask for your understanding that dogs are not allowed in our restaurant.